If you have received an email or text message informing you that you have messages waiting and you can’t see them, please check the following: Do you have more than one account and have you logged in to the correct
How do i close my account? Please don’t go! Petwise don’t like to lose customers, so if there is anything we can do to encourage you to stay, or if you have any feedback to provide as to why you
How do i unsubscribe from emails and alerts? To cancel notifications, head into your profile and click “communication preferences”, you can then turn off advert statistics messages and notifications. To stop email alerts for items you are searching for, click
Why haven’t i received a confirmation email? Please check that you have used the correct email address in your account profile, spelling mistakes are common, you can email us at firstname.lastname@example.org if you require help altering your email address or
A license issued by your local authority is required for any person who keeps a “breeding establishment”, even if this is within their own private dwelling. If your property meets the following criteria, you will need to apply for a
What are the different accounts (Private, breeder, pet shop, rescue centre)? Private sellers can list upto 3 different animals a year with Petwise, after which they will need to upgrade to a breeders account. Any pet shop will be required
Throughout these pages you will find links to Petwise information relating to your account details and account management. Please click on the link to the page you require: What are the different account types (Private, breeder, pet shop, rescue centre)?